Employee Satisfaction Survey

Benefits of conducting annual employee satisfaction surveys​

Incorporating annual employee satisfaction surveys is a powerful strategy for enhancing workplace culture and boosting overall organizational performance. These surveys provide valuable insights into what your employees appreciate about working at your company, as well as the challenges they face. By utilizing a mix of quantitative and qualitative questions, you can ensure that the surveys are both straightforward for employees to complete and rich in actionable insights.

Moreover, regular employee satisfaction surveys demonstrate your commitment to listening to your staff and valuing their input. When employees see that their feedback leads to tangible changes, it fosters a sense of inclusion and belonging, which in turn can lead to higher engagement, increased productivity, and lower turnover rates.

The template of Annual Employee Satisfaction Survey

The first section gauges values and norms, beginning with a direct question about how happy employees are with their work environment. This is followed by a series of statements related to organizational awareness and inclusion, where respondents rate their agreement on a scale from "Never" to "All of the time." These statements cover topics such as awareness of the organization's mission, team diversity, the inclusiveness of the workplace, teamwork, support for employees with disabilities, work-life balance policies, respect, and open communication.

Next, the survey delves into compensation and benefits, featuring statements that employees rate on a scale from "Strongly Disagree" to "Strongly Agree." This section assesses perceptions of fairness in compensation, clarity of compensation criteria, adequacy of benefits, and transparency regarding pay structures. Additionally, there are satisfaction questions about the overall compensation package and communication related to changes in compensation. Respondents are also asked to evaluate how competitive they perceive their compensation and benefits to be compared to similar roles in other organizations.

Recognition and motivation form the subsequent block, where employees rate their satisfaction with their current roles and responsibilities, opportunities to contribute, recognition for their work, and the flexibility of their schedules. Open-ended questions invite suggestions for improving recognition and work-life balance, fostering a deeper understanding of employee needs.

Satisfaction, engagement and professional development section asks employees to rate statements about the organization's investment in their growth, the availability of learning opportunities, and the effectiveness of feedback and performance reviews. It also explores support from supervisors for career growth and the clarity of career advancement opportunities within the organization.

Looking ahead, the survey includes a question about whether employees see themselves working for the organization in the next two years, allowing for open-ended responses. Additionally, employees are prompted to identify five colleagues from outside their department who have made significant contributions. This information can be valuable for recognizing talent and identifying candidates for internal promotions, fostering a culture of acknowledgment and career growth within the organization. 

The survey then addresses equity and inclusion by asking employees to rate statements related to fairness in opportunities, the encouragement of diverse perspectives, and the recognition of ideas from underserved groups. It also examines the fairness of task assignments and inclusivity in social activities, alongside comfort in reporting inappropriate conduct.

Finally, the survey includes a question on the likelihood of employees recommending the company to others. This helps calculate the Net Promoter Score (NPS), providing insights into employee loyalty and satisfaction. Understanding these sentiments enables leadership to identify areas for improvement and enhance workplace culture.

The last block includes demographic questions regarding gender identity, disability status, Indigenous identity, visible minority status, 2SLGBTQI+ community membership, and the industry in which employees work. 

This structured approach enables a comprehensive understanding of employee sentiments across critical areas, highlighting strengths and identifying opportunities for improvement.

Annual Employee Satisfaction Survey Questions

Explore the Employee Satisfaction Dashboard.

Copy the Annual Employee Satisfaction template!